100 Potential Questions & Answers About SellOkay

April 2, 2025


Understanding SellOkay

  1. What is SellOkay?
    SellOkay is an online marketplace that allows Nigerians to buy, sell, and swap items conveniently.
  2. Who owns SellOkay?
    SellOkay is a proudly Nigerian business, founded to create a trustworthy and fast trading platform.
  3. Why was SellOkay created?
    SellOkay was created to solve buying and selling challenges in Nigeria, making it easier for people to sell their used items and get fair prices.
  4. What makes SellOkay different from other platforms?
    Unlike classified sites, we buy directly from sellers, ensuring instant payments and verified transactions.
  5. How does SellOkay make money?
    We resell items we buy, charge small fees for services like swaps and delivery, and partner with businesses.
  6. What type of business is SellOkay?
    SellOkay is a hybrid e-commerce and resale business.
  7. Is SellOkay a registered company?
    Yes, SellOkay is a fully registered Nigerian company.
  8. Where is SellOkay’s headquarters?
    Our main showroom is in Owerri, Imo State, and we are expanding to Lagos, Abuja, and Port Harcourt soon.
  9. Does SellOkay have an app?
    Our app is currently in development and will launch soon to improve the buying, selling, and swapping experience.
  10. Who can use SellOkay?
    Anyone in Nigeria can use SellOkay to buy, sell, or swap items.


Selling on SellOkay

  1. How do I sell on SellOkay?
    Contact us with your item details, get a price estimate, and bring it to our showroom or request a pickup.
  2. What type of items can I sell?
    We accept electronics, home appliances, furniture, gadgets, and accessories.
  3. Does SellOkay accept Nigerian-made furniture?
    No, we only buy and resell foreign-made furniture in good condition.
  4. Can I sell new items on SellOkay?
    Yes, we buy both new and pre-owned items as long as they meet our quality standards.
  5. Do I need the receipt for my item to sell?
    A receipt is not compulsory but helps in verifying ownership.
  6. How long does it take to receive payment?
    Payment is made instantly after verification.
  7. Can I sell multiple items at once?
    Yes, we accept bulk sales and offer better pricing for multiple items.
  8. Can businesses sell on SellOkay?
    Yes, businesses can partner with us to resell their products.
  9. Does SellOkay buy faulty or damaged items?
    No, we only accept fully functional and good-condition items.
  10. Can I trade in my old item for cash?
    Yes! We buy directly and give you instant payment.


Buying from SellOkay

  1. What type of items can I buy from SellOkay?
    You can buy home appliances, electronics, gadgets, and furniture.
  2. Are SellOkay’s items tested before being sold?
    Yes! Every item is thoroughly checked and tested before sale.
  3. Does SellOkay offer brand-new items?
    Yes, we sometimes have new items available.
  4. Can I return an item after purchase?
    Returns are allowed only for faulty items within the return period.
  5. Can I inspect an item before buying?
    Yes, you can inspect items at our showroom before purchase.
  6. Does SellOkay deliver items?
    Yes, we deliver nationwide for a small fee.
  7. Can I buy in bulk?
    Yes, bulk buyers get discounts and priority services.


Swapping Items on SellOkay

  1. What is swapping on SellOkay?
    Swapping allows you to trade an item for another while paying or receiving the balance if needed.
  2. What type of items can I swap?
    You can swap phones, laptops, TVs, home appliances, and more.
  3. Do swapped items go through testing?
    Yes! Every swapped item is fully tested before approval.
  4. Can I swap a faulty item?
    No, only fully functional items can be swapped.


Pricing & Valuation

  1. How does SellOkay determine prices?
    We use our Automated Pricing System (SAPS) to check the market value and condition of items.
  2. Does SellOkay allow price negotiation?
    Our pricing is fixed but fair.
  3. Why is my item’s price lower than expected?
    Pricing depends on market demand, condition, and depreciation.
  4. How does SellOkay handle expensive gadgets?
    Expensive gadgets like iPhones, MacBooks, and smart TVs are priced based on age, condition, and demand.


Pickup & Delivery

  1. Does SellOkay offer pickup services?
    Yes, but pickup depends on location and availability.
  2. What does pickup cost?
    Fees depend on distance and item value.
  3. Can I request same-day delivery?
    Yes, but same-day delivery is available in select cities.


Security & Trust

  1. How do I know SellOkay is legit?
    We have a physical showroom and a transparent process.
  2. Does SellOkay sell stolen goods?
    No! We verify all items before purchase.
  3. How does SellOkay ensure customer safety?
    We verify buyers, sellers, and every item we accept.
  4. Can someone scam me on SellOkay?
    No, because we handle transactions directly.


Integrity & Standards

  1. Does SellOkay allow fake or cloned products?
    No! We only accept original products.
  2. Why doesn’t SellOkay buy Nigerian-made furniture?
    We only focus on high-demand, foreign-made furniture.
  3. Does SellOkay have customer service?
    Yes, our support team is available every day.
  4. Can I report an issue with a transaction?
    Yes! Contact customer service for any concerns.


SellOkay’s Future Plans

  1. Is SellOkay expanding?
    Yes! We are moving into Lagos, Abuja, and Port Harcourt soon.
  2. Will SellOkay allow peer-to-peer selling in the future?
    Our upcoming app will include a peer-to-peer feature.
  3. Will SellOkay offer installment payments?
    This feature may come in the future.
  4. Does SellOkay partner with investors?
    Yes, we welcome partnerships and funding opportunities.

SellOkay is the future of buying, selling, and swapping in Nigeria! Whether you want to sell your old gadgets, swap an item, or buy something affordable, we make it fast, easy, and safeNo stories, no scams – just real business!