Privacy Policy
Last Updated: 16/06/2024
At SellOkay, we are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to safeguard it.
Information We Collect
Personal Information:
– When you create an account, buy, or sell items on SellOkay, we collect personal information such as your name, email address, phone number, and payment details.
Usage Data:
– We collect information about your interactions with our platform, including the pages you visit, the time and date of your visits, and the actions you take.
Device Information:
– We may collect information about the device you use to access SellOkay, including the hardware model, operating system, and IP address.
How We Use Your Information
To Provide and Improve Our Services:
– We use your information to facilitate transactions, process payments, and deliver items. We also use it to improve our platform, tailor your experience, and develop new features.
Customer Support:
– Your information helps us provide customer support and respond to your inquiries, ensuring a smooth and efficient experience.
Marketing and Communication:
– With your consent, we may use your information to send promotional materials, newsletters, and updates about our services.
Security and Fraud Prevention:
– We use your information to protect our platform, prevent fraud, and enforce our terms and conditions.
Sharing Your Information
Third-Party Service Providers:
– We may share your information with third-party service providers who assist us in operating our platform, processing transactions, and delivering items. Confidentiality agreements bind these providers and are only permitted to use your information for our specified purposes.
Legal Requirements:
– We may disclose your information if required to do so by law or in response to valid requests by public authorities.
Your Choices and Rights
Access and Update Information:
– You can access and update your personal information through your account settings. If you need assistance, please contact our customer support team.
Marketing Communications:
– You can opt out of receiving promotional emails from us by following the unsubscribe link in those emails or contacting us directly.
Data Deletion:
– You can request the deletion of your personal information by contacting us. Please note that we may need to retain certain information for legal or administrative purposes.
Security
We implement a variety of security measures to protect your personal information. While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of any significant changes by email or through our platform. Your continued use of SellOkay after any changes to this policy constitutes your acceptance of the revised Privacy Policy.
Contact Us
If you have any questions about this Privacy Policy, please contact us.